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The New Maintenance Mode From Samsung Will Keep Your Phone’s Files Safe From Prying Eyes At Repair Shops

Everyone has been there. You gave your phone to a repair shop, but you forgot to delete all of your private photos and videos, and you’re worried that whoever is looking through your phone will see them. If you own one of the best Samsung phones, your phone is about to become a little safer in this regard, thanks to a new “maintenance mode” that will keep your private files safe from prying eyes.

After successfully testing it in South Korea and China, Samsung has begun rolling out its new maintenance mode feature globally. We’ve known about it for a while, but you can now use it. When you enable maintenance mode, the phone will be assigned a new guest user account that will not have access to any private files, such as photos, videos, documents, credit card information, and so on.

Technicians can then check if a phone works and test all core functions, as well as install apps from the Galaxy Store (which are automatically deleted after a reboot). They still can’t get past the Maintenance Mode barrier to look at your files.

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To enable it, go to the Battery and device care section of your phone’s Settings and select Maintenance mode. When you do, your device will reboot into a seemingly clean slate, with no access to personal apps or files.

This safeguard will protect your personal information, at least on Samsung phones. It’s a feature that we hope to see replicated by other manufacturers in the near future. If you want to use it, it will be available to select models as part of the upcoming One UI 5 update, so keep an eye out for an OTA update to your Samsung phone soon.

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