Due to an email verification error, Nvidia’s customers cannot update drivers or access GeForce at the moment.
Occasionally, a minor issue can result in a major problem. PiunikaWeb.com discovered that an email verification bug in Nvidia’s services blocked user access to the company’s GeForce Experience and GeForce Now services. Consequently, some users can no longer update their drivers or utilize the cloud gaming service. Nvidia is working to resolve the issue.
When logging into GeForce Experience and GeForce Now, users must receive an email with a verification code. The email verification system is currently down at Nvidia, preventing users from logging in. People who need to update their drivers using GeForce Experience must now manually download them (opens in a new tab), which may be difficult for some users. Meanwhile, GeForce Now gamers have no access to the service.
“Our team is investigating a problem that prevents NVIDIA verification emails from being sent,” Nvidia Customer Support said in a statement. We regret any inconvenience this may cause and will provide updates as they become available.
GeForce Experience and GeForce Now users are advised not to log out of their accounts until the issue is resolved, as Nvidia has not specified a timeframe for its resolution.
Gamers have criticized Nvidia for requiring a login to access certain features, and this criticism is bolstered when the verification system is down for even a short period. Meanwhile, Steam also requires a login code sent via email, so Nvidia’s GeForce Now is not unique.
GeForce Experience, a program that manages hardware settings, optimizes performance, personalizes gameplay, captures and shares videos and screenshots, and shares game moments to YouTube, Twitch, and Facebook follows the same protocol as Nvidia accounts. This software can, among other things, automatically update drivers. The issue is that if you cannot access your Nvidia account, you forfeit all of these perks.